[solved] – Question 98282

A user calls you and they cannot see anything on their monitor. List in order the three questions you would ask to troubleshoot:
a. Question #1:
b. Question #2:
c. Question #3:

2. While you are working with that user, you receive an email from a DIFFERENT client that all users have lost server access. What do you do?

3. How do you troubleshoot a computer that cannot connect to the internet?

Expert Answer

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