Think about your personal and professional experiences that involve queuing and then read the scenario provided below:
You are a unit supervisor in the public sector for the Transportation Security Administration (TSA). Your job is to oversee the facilitation of passenger screening at a major U.S. airport. You have heard of difficulties in proper staffing at some airports that have resulted in what is perceived by constituents to be unreasonable and unacceptable wait times to clear airport security. The job of the TSA agent is presumably more complex than simply processing passengers through screening, but this is the most public face of the TSA as part of the Department of Homeland Security.

Assignment
You have been tasked with creating a presentation explaining what queuing theory is and how it might help improve the process of TSA airport screening.
Based on the scenario, and in response to the questions below, create a 6-slide narrated PowerPoint presentation. Your narrated PPT presentation (6 slides) should address the following questions:

• What are the main concepts to consider with the use of queuing theory? Explain why each concept is important.
• How might queuing improve processes generally in the public sector?
• How might queuing improve processes specifically in TSA airport screening?
• Use scholarly resources on queuing theory to support your points.

Note: Even though you are providing narration to your PowerPoint presentation, please also write detailed speaker notes for each slide to complement the slide content. Speaker notes should be clear, in depth, and function as augmentation to the slide material. Your speaker notes should be written with sufficient depth to allow someone else to deliver the presentation. Make sure the PowerPoint presentation reflects graduate-level writing and presentation standards, with professional-looking graphics and appropriate type style.